In 1995, I started working on the Web -- first as a writer and interface developer, then as an interface designer and information architect. In 2001, I started a company called Adaptive Path to help people solve user experience problems.
These days, I'm involved in designing experiences for all kinds of products, not just websites. You can read more about the field and my ideas on my experience design page.
I do a lot of public speaking on innovation and product strategy for design, technology, and business audiences all over the world.
I wrote a book about my work in 2002. It's called The Elements of User Experience and has turned out to be pretty popular, especially among executives and newcomers to the field.
I had a weblog way back when you could read all of them in about 15 minutes a day, and was active in the early formation of the weblog community. It was all going great until you guys came along. I've got a new one now; we'll see how it goes.
I grew up in Florida. I lived in Los Angeles for about five years before moving to San Francisco in 1999.
Yes, that's my real name. No, no relation.